Texas-Based Company Selling Sick Animals Online
BBB serving Central, Coastal and Southwest Texas reports the Web site, MySpoiledPuppy.com, operated by the business Adorable Petz, currently has a BBB rating of F due to, among other things, revocation of BBB Accreditation and a pattern of complaints.
Consumer complaints received by BBB allege that puppies purchased from the company developed severe illnesses, resulting in high veterinary bills and, in some cases, death of the animal. Complaints received by BBB further allege the company was slow to return payments or deposits to consumers who did not receive pets.
Kristie Williams of San Antonio purchased a maltipoo puppy named Peyton from Adorable Petz on September 16, 2009 for $350. Five days later, the puppy was rushed to Williams’ vet.
“I got up one morning and she was totally limp,” said Williams. “After the vet visit, the breeder took her because he was going to take her to his vet, but she died in her sleep.”
Adorable Petz offered Williams a replacement puppy and she accepted on September 28th. Three days later, her new puppy Daisy became sick and was taken to the same veterinarian that saw her first puppy. Williams took Daisy back home after an overnight visit, but had to readmit her four days on October 6, 2009, when she was diagnosed with Parvo.